TECHNICAL SUPPORT

Many technical support calls can be avoided by visiting our technical support page, on this website. When it is absolutely necessary to call please have the model number ready as well as your questions regarding this unit.


LIMITED WARRANTY POLICY

EXONIC Mobile Entertainment warrants these products to be free from defects in materials and workmanship under normal use and conditions for a period of 1 year if installed by a professional at
an authorized Dealer or 90 days if self-installed from the date of original purchase.

Should service be necessary for any reason due to a manufacturing defect or malfunction during the warranty period, EXONIC will repair or replace at our discretion, the defect merchandise at no charge upon delivery of it’s product to the address shown below with a copy of proof of purchase, for the 1 year warranty period, or 90 days if self-installed.


RETURN AUTHORIZATION REQUEST INFORMATION

A.Contact a Technical Support representative via phone, fax, or email to request a return authorization number.

B . Enclose with defective product a brief description of the problem with your name and a daytime phone number so we may contact you with any questions we may have regarding installation.

C . Enclose a photocopy of your original sales receipt for proof of purchase and installation.

D . Please carefully package your product to protect it from cosmetic of physical damage, write your RA# clearly on the box, and send it prepaid to:

EXONIC Mobile Entertainment
Attn: Customer Service
6293 Burnham Ave.
Buena Park CA 90621 USA